was installing 16.4.1 on iPad, downloaded and was installing when screen went blank. It was fully charged. cannot turn on

was installing 16.4.1 on iPad, downloaded and was installing when screen went blank. It was fully charged. cannot turn on

what do I do

iPad Pro, iPadOS 16

Posted on Apr 24, 2023 9:42 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 9:07 AM

Hello mem4050,


If you're not able to turn on your iPad, we recommend trying to resolve the issue by following the steps here: If your iPad won't turn on or is frozen - Apple Support


These steps may help:

1. Press and quickly release the volume button closest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button until the device begins to restart.
4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
5. If your iPad still doesn't turn on, contact Apple Support.


Thanks.

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2 replies
Question marked as Top-ranking reply

Apr 26, 2023 9:07 AM in response to mem4050

Hello mem4050,


If you're not able to turn on your iPad, we recommend trying to resolve the issue by following the steps here: If your iPad won't turn on or is frozen - Apple Support


These steps may help:

1. Press and quickly release the volume button closest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button until the device begins to restart.
4. If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
5. If your iPad still doesn't turn on, contact Apple Support.


Thanks.

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was installing 16.4.1 on iPad, downloaded and was installing when screen went blank. It was fully charged. cannot turn on

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