My iPhone has been hacked

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Why do you think your iPhone was hacked?

No, if you haven't jailbroken your iPhone, it's not possible.

To keep your Apple ID account secure, see the following Apple articles: 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

See who has access to your device or accounts

See who has access to your iPhone or iPad – Apple Support (UK)

Delete suspicious content from your devices

Delete suspicious content from your devices – Apple Support (UK)

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

• if you see devices that don't belong to you, delete from your account.

Personal Safety User Guide -> Personal Safety User Guide – Apple Support (UK)

Manage and use your Apple ID -> Manage and use your Apple ID – Apple Support (UK)

(if you haven't already done this) Two-factor authentication for Apple ID -> Two-factor authentication for Apple ID - Apple Support

Change your Apple ID password -> Change your Apple ID password - Apple Support

• Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 
• Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

Remove and Delete completely the VPN & Proxy

Change the Apple ID Password

See this article.

If you think your Apple ID has been compromised - Apple Support

Your phone is fine, but you could run Safety Check if you wish.

How Safety Check on iPhone works to keep you safe - Apple Support

My friend got a scam hack message and donwloaded an app: “intmol VPN & Proxy”.

How can we check that her phone is safe? What should she do?

Thanks!

Thanks!

We deleted the program immediately.

But is there any options to check the system?

(Apple id password was changed)