Using iPad as sidecar broken in Ventura 13.3.1

Question

Using iPad as sidecar broken in Ventura 13.3.1

I have been using an iPad Air (3rd gen) as a second display/extended display with my MacBook Pro (2019, touchbar) for three years with no problem. (Well... some problems, but mostly it worked.)

Updated the iPad to 16.4.1 last week with no issue. Updated the Macbook to Ventura 13.3.1 overnight and now the screen on the iPad is letterboxed, top and bottom, which changes the aspect ratio of the screen and makes it too small to be suitable as a second monitor. There is also no way to adjust this in the Displays setting.

This is quite annoying as it is the only reason I purchased the iPad and I depend on it as a second monitor for my work.

Is this a bug and will it be fixed?

MacBook Pro 13″

Posted on Apr 24, 2023 3:00 PM

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Answer 1

jdo_apple

Community Specialist

Apr 26, 2023 3:24 PM in response to marniefromottawa

Hi marniefromottawa,

Thanks for posting in Apple Support Communities. It sounds like you are having an issue with using your iPad with your MacBook Pro with the Sidecar feature. Since both devices are up to date, please contact Apple for further investigation:

Get Support

Regards.

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Answer 2

Best answer

marniefromottawa Author

Level 1

4 points

May 17, 2023 2:20 PM in response to marniefromottawa

Just a follow-up for anyone who has the same problem. I spent some time on a call with a senior advisor from the engineering team troubleshooting. It turns out that this is a known issue with Ventura 13.3.1, they have had a lot of reports. Apparently they have finished the investigation stage so maybe there will be a solution in the not too distant future. In the meantime, if you haven't updated to 13.3.1 don't!

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Answer 3

Jun 13, 2023 10:44 AM in response to marniefromottawa

I have updated to Ventura 13.4 and iPadOS and the problem has not been resolved.

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Answer 4

Aug 11, 2023 6:31 AM in response to marniefromottawa

still not resolved on 13.5 for anyone who's interested. I also spent some time on chat and it is a known issue apparently, with no timeline on a resolution

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Answer 5

Aug 11, 2023 6:47 PM in response to henryfromabingdon

Thank you for the update! I really wish they would fix it soon, it's useless as a second monitor now.

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Using iPad as sidecar broken in Ventura 13.3.1

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