You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Any tips what to do when I cannot “empty/zero” my account as the amount on it is too low but I cannot either upload more money as my bank account is closed in the region/country indicated?
Hello,
I see you have remaining balance that you wish to remove from your Apple Account. Apple provides multiple ways for you to do this.
Read this support article for information about requirements for changing your Apple ID country or region --> Change your Apple ID country or region - Apple Support . In this article (and from Check your Apple Account balance - Apple Support referred to in the article) Apple outlines ways to remove account balance:
+ "Spend any balance remaining on your Apple ID"
If you then find your store credit is less than the cost of a single item and you still have a valid payment method for your old country such as a credit card, you can use the payment method to make up the difference in the cost of an item ( How apps, content, and subscriptions from Apple are billed - Apple Support ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.
+ "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
Apple removes your balance and keeps it.
+ "Check your Apple Account balance" refers you to Check your Apple Account balance - Apple Support
Note the sections "If you have an Apple Account balance that you can't use", and "If you plan to delete your Apple ID or change your country or region"
Hello,
I see you have remaining balance that you wish to remove from your Apple Account. Apple provides multiple ways for you to do this.
Read this support article for information about requirements for changing your Apple ID country or region --> Change your Apple ID country or region - Apple Support . In this article (and from Check your Apple Account balance - Apple Support referred to in the article) Apple outlines ways to remove account balance:
+ "Spend any balance remaining on your Apple ID"
If you then find your store credit is less than the cost of a single item and you still have a valid payment method for your old country such as a credit card, you can use the payment method to make up the difference in the cost of an item ( How apps, content, and subscriptions from Apple are billed - Apple Support ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.
+ "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
Apple removes your balance and keeps it.
+ "Check your Apple Account balance" refers you to Check your Apple Account balance - Apple Support
Note the sections "If you have an Apple Account balance that you can't use", and "If you plan to delete your Apple ID or change your country or region"
hello! I want to change my country/region at my Apple Store but I can’t until there is money on the account. I cannot spend it as it is to low amount (3€) but I cannot upload more as my bank account is closed in the current country. Any tips?
