Am unable to get my pictures and contacts back

how will I get my pics and contact back on icloud


Posted on Apr 25, 2023 8:50 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2023 8:55 AM

Please check the following

  1. If you sign out of Apple ID sign backing with another Apple ID after you had turned on Messages in iCloudiCloud Photos, your content is safely stored in iCloud and is available on all devices that use the same Apple ID.
  2. If you have restored your iPhone with a backup that does not contain the Photos that you are looking for then please look for correct backup on your PC/Mac --> Locate backups of your iPhone, iPad, and iPod touch - Apple ...
  3. If you have restored from iCloud backup, then note the following
    1. iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive.
    2. *-If you had turned on iCloud Photos, your content is automatically stored in iCloud and is not backed up.
  4. Probably you may have un-synced photos with Mac / PC, sync them again
    1. For PC: --> Sync photos in iTunes on PC with devices - Apple Support
    2. For Mac --> Sync photos between your Mac and iPhone or iPad - Apple ...
  5. Have you ever imported your photos to Mac/PC and used Delete after Import --? Transfer photos and videos from your iPhone, iPad, or iPod ...


4 replies
Question marked as Top-ranking reply

Apr 25, 2023 8:55 AM in response to damilola251

Please check the following

  1. If you sign out of Apple ID sign backing with another Apple ID after you had turned on Messages in iCloudiCloud Photos, your content is safely stored in iCloud and is available on all devices that use the same Apple ID.
  2. If you have restored your iPhone with a backup that does not contain the Photos that you are looking for then please look for correct backup on your PC/Mac --> Locate backups of your iPhone, iPad, and iPod touch - Apple ...
  3. If you have restored from iCloud backup, then note the following
    1. iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive.
    2. *-If you had turned on iCloud Photos, your content is automatically stored in iCloud and is not backed up.
  4. Probably you may have un-synced photos with Mac / PC, sync them again
    1. For PC: --> Sync photos in iTunes on PC with devices - Apple Support
    2. For Mac --> Sync photos between your Mac and iPhone or iPad - Apple ...
  5. Have you ever imported your photos to Mac/PC and used Delete after Import --? Transfer photos and videos from your iPhone, iPad, or iPod ...


Apr 25, 2023 8:55 AM in response to damilola251

Where were your contacts stored?



When you look deeply you will find that Contacts are neither stored on an iPhone nor on SIM. They are synced to an email account that you may have added and enabled Contacts. It could be Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server.


When you enable Contacts in any of the email accounts they are displayed to you through the Contacts App. When you edit these contacts on an iPhone they are ultimately edited on the client-server.


Please see the pic below for a better understanding...



If you are unable to find your contacts which were stored in the email client, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


See the pic below


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.


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Am unable to get my pictures and contacts back

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