Cannot enter my passcode, the some of the number keys do not work.
Cannot enter my passcode, the some of the number keys do not work.
iPhone XS, iOS 13
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First, try a forced restart. If that doesn't work, make an appointment at the Genius Bar to have it looked at.
• Press and quickly release the volume up button
• Press and quickly release the volume down button
• Press and hold the side button.
• When the Apple logo appears, release the button.
Force restart iPhone - Apple Support (IN)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple