Activation lock

We see regular reports of issues re-activating older model iPads. The tags appended to your post suggest that you have an iPad2 - now well over ten years old.

You may have greater chance of success if you connect your iPad to a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes.

1. Make sure that you have the latest version of macOS or the latest version of iTunes.
2. Check that your computer has an Internet connection.
3. With the cable that came with your iPad, connect your iPad to your computer. Locate your device on your computer.
4. Wait while your computer detects and activates your iPad:

• If you see an alert that shows "Set up as New" or "Restore from Backup", it means your iPad is activated.
• If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone.

A restart of your WiFi Router and/or a change of DNS settings may be helpful.

To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):

Quad9

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9

OpenDNS

208.67.222.222

208.67.220.220

2620:119:35::35

2620:119:53::53

Cloudflare

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001

Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Support link at top-right or bottom-left of this page.

You need to be aware that very old iPad2 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi+Cellular models).

Apple ended update support for iPad2 in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; iPad2 is a 32-bit architecture device, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2 is obsolete.

Compatible Apps for your iPad are no longer available. App developers have dropped all support for 32-bit devices; all 32-bit Apps have been retired and removed from the Apple App Store; as such you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. if you want or need to access to available Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.

Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.

I hope this information provides helpful and succinct clarity as to your available options - and the fundamental limitations of your current iPad.

So the issue is the servers being down, not how to remove activation lock?

You can check servers status here --> Apple - Support - System Status

If hte issues persists over a day or so, contact Apple:

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support