Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot verify my card when updating my Apple ID payment method.

When I try to update my card information, it says that I cannot verify I need to contact Apple support. What do I do?


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Apr 25, 2023 7:20 PM

Reply
2 replies

Apr 25, 2023 8:01 PM in response to A_poi

A_poi Said:

"Help: When I try to update my card information, it says that I cannot verify I need to contact Apple support. What do I do?"

-------


Do as instructed.


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I cannot verify my card when updating my Apple ID payment method.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.