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iTunes unknown error 13010

I cannot open iTunes on my computer. All of the sudden I started getting the following error message when trying to open iTunes:

The iTunes application could not be opened. An unknown error occurred (13010)

iMac, Mac OS X (10.5.8)

Posted on Aug 18, 2010 6:03 AM

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Posted on Aug 18, 2010 7:16 AM

try this user tip:

Jim VanLeeuwen wrote:
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.


J GG

User uploaded file
34 replies

May 1, 2011 12:12 PM in response to LosMay

I have tried the "remove the Genius library trick" several times now, but I still get the error 13010. If it makes a difference, before I had this problem, iTunes claimed to not be able to save my regular library file due to read/write restrictions. But I've verified the read/write access on the external drive where I keep the files. Any help on this would be very much appreciated.

iTunes unknown error 13010

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