The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I got charged repeatedly the amount of 99.99 to my bank. I didn’t do that. I want it refunded please and my card taken off iCloud or any iPhone/wallet please pretty please help my card is locked I’m single mother of 3 little girls. Thank you in advance and worried mama
This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.
➜ https://support.apple.com/HT201382
"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
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* https://discussions.apple.com/thread/254603659
Once you have found the item in your purchase history, here's how to request a refund (From: https://support.apple.com/HT204084 - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> https://support.apple.com/kb/HT202039 ].
I need refunded
