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Air pod max connect to phone but no sound from them.

Recently my air pod max have been connecting with my iPhone but I haven’t been receiving any sound and no buttons work on the AirPod max. It’s like they have got in deep sleep mode but I used them the day before.


I can get them to work again by plugging them back in the mains and they wake up again.


I am wondering why they are doing it within 24hrs.


I am using a iPhone 14 pro max and

AirPod max

Posted on Apr 26, 2023 10:04 AM

Reply
1 reply

Apr 28, 2023 12:30 PM in response to traceyfrommitcham

Hi traceyfrommitcham,


Thank you for using the Apple Support Communities! For this issue, we would recommend starting with a reset which can often help. To reset, please follow the steps listed below:


How to reset your AirPods Max


To restart or reset your AirPods Max:
* First, charge them for a few minutes.
* If you're experiencing issues with your AirPods Max, you can restart them. Press and hold the noise control button and the Digital Crown until the LED flashes amber.
* You can also reset AirPods Max to factory settings. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
* After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.
AirPods Max can be associated with one Apple ID. If you want to use AirPods Max that someone else has used, they need to first remove them from their Apple ID.




Hope this helps!

Have a great day.

Air pod max connect to phone but no sound from them.

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