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Lost phone

My phone was stolen last week in Tenerife. EE blacklisted the phone immediately. However, my insurance company is asking me to put the phone on lost mode through Icloud. When I sign in my stolen iPhone isn’t shown. Why is this ? Could the thief have done something to the phone to enable this . Or is it that I didn’t have find my iPhone turned on

iPhone 13 Pro Max

Posted on Apr 26, 2023 1:42 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2023 4:42 PM

Nickycoo99 wrote:
Or is it that I didn’t have find my iPhone turned on

That is the most likely possibility.


Read this support article to learn what you can do if Find My iPhone or Find My iPad isn't enabled on your missing device --> If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 26, 2023 4:42 PM in response to Nickycoo99

Nickycoo99 wrote:
Or is it that I didn’t have find my iPhone turned on

That is the most likely possibility.


Read this support article to learn what you can do if Find My iPhone or Find My iPad isn't enabled on your missing device --> If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support


Lost phone

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