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fingerprint ID stopped working and went dim

Fingerprint ID has worked for the last 18 months, and then just stopped. I went to systems and the Touch ID icon is not even appearing. How to get it back?


Posted on Apr 26, 2023 5:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 5:54 PM

chefpantsiii Said:

"Fingerprint ID has worked for the last 18 months, and then just stopped. I went to systems and the Touch ID icon is not even appearing. How to get it back?"

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Troubleshooting Touch ID:


Verify Compatibility:

  1. Try this Link: If Touch ID isn't Working on your Mac - Apple Support
  2. As it Reads: "Check compatibility: To set up and use Touch ID on a Magic Keyboard with Touch ID, you need a Mac computer with Apple silicon and macOS Big Sur 11.4 or later.


Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

6 replies
Question marked as Top-ranking reply

Apr 26, 2023 5:54 PM in response to chefpantsiii

chefpantsiii Said:

"Fingerprint ID has worked for the last 18 months, and then just stopped. I went to systems and the Touch ID icon is not even appearing. How to get it back?"

-------


Troubleshooting Touch ID:


Verify Compatibility:

  1. Try this Link: If Touch ID isn't Working on your Mac - Apple Support
  2. As it Reads: "Check compatibility: To set up and use Touch ID on a Magic Keyboard with Touch ID, you need a Mac computer with Apple silicon and macOS Big Sur 11.4 or later.


Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

fingerprint ID stopped working and went dim

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