Why can’t I add my Apple Card and Savings Account to Marcus Bank?

How do I link my Apple Card and Savings account to Marcus Bank? I keep getting the same message for months now that they are working on it. Just added the new Apple savings account, and I want to be able to see that information also in the summary of all of my accounts that I can view in the Marcus app. Aren’t they the same or in the same business family to make this available?


iPhone 14 Pro Max

Posted on Apr 26, 2023 7:20 PM

Reply
4 replies

Apr 26, 2023 7:30 PM in response to TeddyTexas

TeddyTexas Sais:

"Why can’t I add my Apple Card and Savings Account to Marcus Bank?"

-------


Thank you for the screenshot.


Contact your Bank:

Contact your financial institution (bank) pertaining to this card. Seems they have yet to do their part in making this be an option. As the message reads: Apple Card isn't available right now. We know it's important that they are, so we're working on adding them.

Apr 26, 2023 8:14 PM in response to TheLittles

It’s the same company and I have called them numerous times since the end of last year.


Goldman Sachs Bank USA


Apple Card and Savings accounts are issued or provided by Goldman Sachs Bank USA, Salt Lake City Branch, Member FDIC. The Apple Cash card is issued by Green Dot Bank, Member FDIC. Daily Cash is earned on purchases after the transaction posts to your account. Actual posting times vary by merchant.


Marcus by Goldman Sachs® is a brand of Goldman Sachs Bank USA and Goldman Sachs & Co. LLC


[Link Edited by Moderator]

Apr 26, 2023 8:16 PM in response to TeddyTexas

TeddyTexas Sais:

"Why can’t I add my Apple Card and Savings Account to Marcus Bank?: It’s the same company and I have called them numerous times since the end of last year."

-------


Take this Up with Apple, having Contacted your Bank...


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I add my Apple Card and Savings Account to Marcus Bank?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.