Apple ID
my id is locked I dont have the number linked to the phone anymore and my gmail account is not working its locked me out years ago are there any other ways to reset the password so it will unlock my account
iPhone XR
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my id is locked I dont have the number linked to the phone anymore and my gmail account is not working its locked me out years ago are there any other ways to reset the password so it will unlock my account
iPhone XR
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
With out access to the email that is linked to the apple ID you cannot request account recovery. I was told the only thing we can do is to find a 4- or 5-year-old receipt of the purchase of the iPhone XR, which might be impossible. If we go into an apple store with the phone and the person who bought the iphone how can they not unlock the apple id
Apple ID