The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

sakshi205 Author

Level 1

4 points

What should i do to activate the facetime and i message

how should I activate facetime its not working for last 2 weeks

iPhone 12 mini, iOS 16

Posted on Apr 27, 2023 3:44 AM

Top-ranking reply

brbo

Level 8

45,209 points

Posted on Apr 27, 2023 8:43 PM

If you haven't already, try updating your iOS to the latest version:

eg: About iOS 16 Updates - Apple Support says 16.4.1 is the latest.

If you have already updated, and can not access FaceTime and Messages, then try restarting your iPhone: Restart your iPhone

Restarting will sometimes clear the way / put things back in order.

If you have recently updated your Apple ID or password, it may take a day or so before the changes appear in FaceTime etc.

The "Related article" above your question gives trouble-shooting tips.

We're not sure what "not working" actually means in your case.

How to: Use FaceTime with your iPhone or iPad - Apple Support

says:

Get help with FaceTime

Learn more about FaceTime activation alerts.

"Turn off and restart iMessage and FaceTime:

Go to Settings > Messages and turn off iMessage.

Go to Settings > FaceTime and turn off FaceTime.

Restart your device:

Turn iMessage and FaceTime back on".

and

Learn what to do if you can't make or receive a FaceTime call.

All the best :-)

View in context

What should i do to activate the facetime and i message

Similar questions