Restart & Auto Shutdown issues since 13.3.1 update

  • Since updating to 13.3.1, my Macbook has been nothing but problems
  • Macbook Pro 2019 Intel
  • Only successfully boots when in safe mode -- even after wipe and then also says that it restarted because of a problem
  • Fan would run sporadically and then shut down and then do so even when it's shut down
  • I've done nvram, smc, diagnostics (all good), wiped it (prior to that tried to troubleshoot with Apple for hours then decided to start from scratch).
  • I've lost nearly a week trying to be able to fix this -- not great when you have work deadlines :(
  • Here is the report. Please help!


Posted on Apr 27, 2023 6:00 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 6:59 PM

unleashcreative wrote:

• Since updating to 13.3.1, my Macbook has been nothing but problems
• Macbook Pro 2019 Intel
• Only successfully boots when in safe mode -- even after wipe and then also says that it restarted because of a problem
• Fan would run sporadically and then shut down and then do so even when it's shut down
• I've done nvram, smc, diagnostics (all good), wiped it (prior to that tried to troubleshoot with Apple for hours then decided to start from scratch).
• I've lost nearly a week trying to be able to fix this -- not great when you have work deadlines :(
• Here is the report. Please help!
<Report.log>



< GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization >


GPU panic seems hardware related...


ref: Macbook Pro 16 inch panic (PowerPlay Fail… - Apple Community



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




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1 reply
Question marked as Top-ranking reply

Jun 19, 2023 6:59 PM in response to unleashcreative

unleashcreative wrote:

• Since updating to 13.3.1, my Macbook has been nothing but problems
• Macbook Pro 2019 Intel
• Only successfully boots when in safe mode -- even after wipe and then also says that it restarted because of a problem
• Fan would run sporadically and then shut down and then do so even when it's shut down
• I've done nvram, smc, diagnostics (all good), wiped it (prior to that tried to troubleshoot with Apple for hours then decided to start from scratch).
• I've lost nearly a week trying to be able to fix this -- not great when you have work deadlines :(
• Here is the report. Please help!
<Report.log>



< GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization >


GPU panic seems hardware related...


ref: Macbook Pro 16 inch panic (PowerPlay Fail… - Apple Community



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




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Restart & Auto Shutdown issues since 13.3.1 update

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