Unnable to add payment information on the Apple Music Android app
I can't seem to add any payment info to my account details. Anyone else facing this issue with the Android app for Apple Music?
User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi ruphilka,
You started from a great resource: Join Apple Music on Android - Apple Support
Be sure you've completed the steps below from the same article:
"Then follow these steps to subscribe
- Open the Apple Music app on your Android device.
- The first time you open the app, you'll see a "Welcome to Apple Music" message. If you don't see this message, tap Listen Now at the bottom of your screen. Already subscribe to Apple Music?
- Tap the trial offer (one trial per person or family).
- Choose an individual subscription, family subscription to share with up to six people, or student subscription.
- If you have an Apple ID, tap Use Existing Apple ID and sign in. If you don’t have an Apple ID, tap Create New Apple ID, then follow the steps. If you're not sure if you have an Apple ID, we can help you find out.
- Confirm your billing information and add a valid payment method.
- Tap Join Apple Music."
You can also test updating your payment method from the steps in the section "Add a payment method on your Windows PC or Microsoft Surface" in the article here: Add a payment method to your Apple ID - Apple Support
Cheers.