I can’t access my Apple ID and purchases in settngs

How do I get that back?

iPhone 11, iOS 16

Posted on Apr 27, 2023 6:14 AM

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Question marked as Best reply

Posted on Apr 27, 2023 6:15 AM

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.


1 reply
Question marked as Best reply

Apr 27, 2023 6:15 AM in response to lorelei84

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.


I can’t access my Apple ID and purchases in settngs

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