I just signed up for Apple Premium. Why am I still getting billed for Apple Fitness and Apple TV?

I was told Apple Premium included Apple TV and Apple Fitness, yet every month I get billed and have to ask for refunds. Is there a way to solve this?

Posted on Apr 27, 2023 6:25 AM

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Question marked as Top-ranking reply

Posted on May 1, 2023 9:08 AM

Hi tigermetal211,


You're correct; Apple Premier does include Apple Fitness and Apple TV+, as indicated in the link below.


Apple One - Apple


At this point, since you're still not being billed correctly, hence why you've had to request a refund several times, we recommend contacting Apple Support directly so that they can work with you to find a solution.


You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service - Apple Support


Thank you for participating in the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

May 1, 2023 9:08 AM in response to tigermetal211

Hi tigermetal211,


You're correct; Apple Premier does include Apple Fitness and Apple TV+, as indicated in the link below.


Apple One - Apple


At this point, since you're still not being billed correctly, hence why you've had to request a refund several times, we recommend contacting Apple Support directly so that they can work with you to find a solution.


You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service - Apple Support


Thank you for participating in the Apple Support Communities.


Cheers!

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I just signed up for Apple Premium. Why am I still getting billed for Apple Fitness and Apple TV?

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