I just signed up for Apple Premium. Why am I still getting billed for Apple Fitness and Apple TV?
I was told Apple Premium included Apple TV and Apple Fitness, yet every month I get billed and have to ask for refunds. Is there a way to solve this?
I was told Apple Premium included Apple TV and Apple Fitness, yet every month I get billed and have to ask for refunds. Is there a way to solve this?
Hi tigermetal211,
You're correct; Apple Premier does include Apple Fitness and Apple TV+, as indicated in the link below.
At this point, since you're still not being billed correctly, hence why you've had to request a refund several times, we recommend contacting Apple Support directly so that they can work with you to find a solution.
You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service - Apple Support
Thank you for participating in the Apple Support Communities.
Cheers!
Hi tigermetal211,
You're correct; Apple Premier does include Apple Fitness and Apple TV+, as indicated in the link below.
At this point, since you're still not being billed correctly, hence why you've had to request a refund several times, we recommend contacting Apple Support directly so that they can work with you to find a solution.
You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service - Apple Support
Thank you for participating in the Apple Support Communities.
Cheers!
I just signed up for Apple Premium. Why am I still getting billed for Apple Fitness and Apple TV?