I can't reset my Apple ID password

can't reset my password...

my account has been locked

I know username and password


please, help


[Edited by Moderator]

Posted on Apr 27, 2023 7:14 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2023 7:21 AM

It would be helpful if you said why you can't reset your password.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Realize that if you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself by resetting your password. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362



1 reply
Question marked as Top-ranking reply

Apr 27, 2023 7:21 AM in response to jahongir226

It would be helpful if you said why you can't reset your password.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Realize that if you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself by resetting your password. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362



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I can't reset my Apple ID password

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