Related Article: Use Messages on your iPhone or iPad

Why are my messages not syncing between iPhone and MacBook?

Why are my messages not syncing between iPhone and MacBook?

Posted on Apr 27, 2023 11:38 AM

Reply
3 replies

Apr 27, 2023 11:57 AM in response to dmccann14

Hi!

Welcome to the community. Without knowing the application you are using, it is difficult to solve the problem. Could you specify the messaging app you are using?

If you are using imessage, there are some solutions you can try. The first one I suggest is the most useful. Open Settings, then go to "Your name", press "iCloud" and press "Show all" in the list. At this point press on "Messages" and activate the option with the stick.

Another solution would be to disable and reactivate imessage on both devices.

Otherwise try checking your imessage settings on iPhone and make sure your phone number is associated with your Apple ID. Also, you might try to verify that both devices are connected with the same Apple ID.


If you are using another messaging app, contact the app developer.


If the problem persists, contact Apple Support.


I hope I helped you!

Apr 27, 2023 12:14 PM in response to dmccann14

If you specifically mean text messages and iMessages, go to Settings/Messages/Message Forwarding and make sure other devices that are logged in to your Apple ID are visible and turned on. Also go to Settings/[your name]/iCloud/Messages and verify that it is turned on.


If you mean email messages make sure you have the same email accounts set up on both devices. Email does not sync device to device; all devices sync through the email server.

Sep 7, 2023 8:25 AM in response to dmccann14

I have the exact same problem (as o 09/07/23 but it's been happening for a while). My iMessages that are synced to the cloud are not appearing in my Messages app on my MacBook.


I called Apple tech support and went went through ALL the settings on both may iPhone and MacBook and even with screen sharing, she was not able to help. She said it could be the operating system (which is completely up-to-date as it was the first thing she checked) and wanted to reinstall it. I had not done my Time Machine backup lately so I said I would need to do that and call back. I would rather not do this if there is another answer out there.


Looking forward to any other solutions.

Thank you!

Why are my messages not syncing between iPhone and MacBook?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.