my apple desktop not working

owing question mark and bellow says support.apple.com/try restore my deskto fololw all the instruction now the is all black screen and show a question mark and bellow says support.apple.com/mac/startup


iMac 27″, macOS 13.3

Posted on Apr 27, 2023 1:32 PM

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Question marked as Top-ranking reply

Posted on Apr 27, 2023 1:56 PM

Follow the steps at > If your Mac starts up to a question mark - Apple Support


If the question mark is persistent, and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  2. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.
1 reply
Question marked as Top-ranking reply

Apr 27, 2023 1:56 PM in response to peterComaha

Follow the steps at > If your Mac starts up to a question mark - Apple Support


If the question mark is persistent, and your Mac does not start up normally:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  2. Use Disk Utility to repair your startup disk. Follow the steps for a Mac with an Intel processor.
  3. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  4. If you still need help, please contact Apple Support.

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my apple desktop not working

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