Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my iPhone freezing up

Why is my iPhone freezing up

iPhone 12 Pro Max, iOS 15

Posted on Apr 27, 2023 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2023 9:26 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Then check to see whether there is enough free storage space (at least 10GB - 15GB) Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space.


(3)  If that does not help, then You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

1 reply
Question marked as Top-ranking reply

Apr 27, 2023 9:26 PM in response to kikazznunerley

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Then check to see whether there is enough free storage space (at least 10GB - 15GB) Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space.


(3)  If that does not help, then You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

Why is my iPhone freezing up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.