I have no service on my iPhone

iphone7 no service sim


[Edited by Moderator]

Earlier iPhone models

Posted on Apr 28, 2023 5:28 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2023 5:29 AM

If you see No Service or Searching on your iPhone or iPad, read this support article --> If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


With an iPhone 7 also look at this document:

iPhone 7 Repair Program for "No Service" Issues - Certain US and Asian models

iPhone 7 Repair Program for "No Service" Issues - Apple Support

BUT:

"The program covers affected iPhone 7 devices for 4 years after the first retail sale of the unit." iPhone 7 sold September, 2016 - September 2019 so eligibility will depend upon when exactly you bought your iPhone 7.


2 replies
Question marked as Top-ranking reply

Apr 28, 2023 5:29 AM in response to chy-rkc5

If you see No Service or Searching on your iPhone or iPad, read this support article --> If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


With an iPhone 7 also look at this document:

iPhone 7 Repair Program for "No Service" Issues - Certain US and Asian models

iPhone 7 Repair Program for "No Service" Issues - Apple Support

BUT:

"The program covers affected iPhone 7 devices for 4 years after the first retail sale of the unit." iPhone 7 sold September, 2016 - September 2019 so eligibility will depend upon when exactly you bought your iPhone 7.


Apr 28, 2023 5:41 AM in response to chy-rkc5

Troubleshooting iPhone7:

1.

Please check -> iPhone 7 Repair Program for "No Service" Issues

iPhone 7 Repair Program for "No Service" Issues - Apple Support


2. 

If it doesn't help, remove and reinsert the SIM card.

If it doesn't help visit your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


3.

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support


4. 

iPhone 7 is > 6 years old, which also affects the battery life. The hardware remains old, so does the battery.

If it is still possible, have the battery replaced.

The battery can be replaced by Apple or an Apple Authorized Service Provider.

See this Apple article: iPhone Battery Repair & Replacement - Apple Support

 

If you are going to replace the battery, see -> Get your iPhone, iPad, or iPod touch ready for service

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 

The price is approx $ 69.

If you want to know exactly, call Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 

or 

call 1-800-MY-APPLE



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I have no service on my iPhone

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