Is my iPhone 12Pro really erased?

I got a new iphone 14 Pro and followed instructions to transfer my data from my old phone and erase it so I can recycle it. I removed the old sim card. My old phone now shows a message including part of my email address. So I’m thinking I missed something. Help please?

Posted on Apr 28, 2023 9:38 AM

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Posted on Apr 28, 2023 9:55 AM

Sounds like you forgot to sign out of your Apple ID, and turn off Find My, it sounds like it's on the Activation Lock Screen.


You will need to enter your Apple ID and password there to release it, then erase it again.

click here ➜ How to remove Activation Lock - Apple Support


then follow the steps here: ➜ What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support




2 replies
Question marked as Top-ranking reply

Apr 28, 2023 9:55 AM in response to MarthaT

Sounds like you forgot to sign out of your Apple ID, and turn off Find My, it sounds like it's on the Activation Lock Screen.


You will need to enter your Apple ID and password there to release it, then erase it again.

click here ➜ How to remove Activation Lock - Apple Support


then follow the steps here: ➜ What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support




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Is my iPhone 12Pro really erased?

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