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My son got an iPad from school during lockdown. Was a funded initiative from local authority. However because it is remote managed, we can't download apps or anything on to the iPad. The school don't want it back and we can't fully use it, any help?

My son got an iPad from school during lockdown. Was a funded initiative from local authority. However because it is remote managed, we can't download apps or anything on to the iPad. The school don't want it back and we can't fully use it, any help with deleting the remote management from the iPad?

iPad (7th generation)

Posted on Apr 28, 2023 2:35 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2023 3:56 PM

Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device - as only they can remove the management profile and associated restrictions from the device.


Install or remove configuration profiles on iPad - Apple Support

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Question marked as Top-ranking reply

Apr 28, 2023 3:56 PM in response to vikki215

Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device - as only they can remove the management profile and associated restrictions from the device.


Install or remove configuration profiles on iPad - Apple Support

Apr 28, 2023 2:56 PM in response to vikki215

vikki215 wrote:

My son got an iPad from school during lockdown. Was a funded initiative from local authority. However because it is remote managed, we can't download apps or anything on to the iPad. The school don't want it back and we can't fully use it, any help with deleting the remote management from the iPad?

Only the school IT person can remove that.

My son got an iPad from school during lockdown. Was a funded initiative from local authority. However because it is remote managed, we can't download apps or anything on to the iPad. The school don't want it back and we can't fully use it, any help?

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