The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

maylín Author

Level 1

4 points

why is my account suspended

iPhone 6s, iOS 11

Posted on Apr 28, 2023 4:21 PM

Top-ranking reply

FoxFifth

Level 10

480,243 points

Posted on Apr 28, 2023 4:28 PM

Suspended or disabled? If disabled:

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

This is primarily a user-to-user support forum; other Apple users like you.

Or see: If your Apple ID is locked or disabled - Apple Support

View in context

why is my account suspended

Similar questions