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I want to do refund but I can’t find it on the list of the purchases, how ever I tried many time

I want to do refund but I can’t find it on the list of the purchases, how ever I tried many time

iPhone 14 Pro Max, iOS 16

Posted on Apr 28, 2023 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2023 6:11 PM

Based on your post, you don’t need to be told how to find purchases, because you already tried.


If it is specifically for iCloud Storage go to Settings/[your name]/iCloud/Manage Storage.


If it is a purchase of anything else, see→If you want to cancel a subscription from Apple - Apple Support, specifically near the end:


  • If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.



3 replies
Question marked as Top-ranking reply

Apr 28, 2023 6:11 PM in response to Ibrahimalshayea

Based on your post, you don’t need to be told how to find purchases, because you already tried.


If it is specifically for iCloud Storage go to Settings/[your name]/iCloud/Manage Storage.


If it is a purchase of anything else, see→If you want to cancel a subscription from Apple - Apple Support, specifically near the end:


  • If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.



Apr 28, 2023 5:55 PM in response to Ibrahimalshayea

Ibrahimalshayea Said:

"I want to do refund but I can’t find it on the list of the purchases, how ever I tried many time"

-------


Troubleshooting Refunds:


A. Start Here: Check the Status of a Refund for Apps or Content that you Bought from Apple - Apple Support


B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I want to do refund but I can’t find it on the list of the purchases, how ever I tried many time

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