Hotmail Account Problems

Hello Everyone,


I’ve just bought the IPad Pro. I’ve managed to get my emails on ok but my issue is I can see the email folders but only the very recent emails that I’ve filed are in them. Lots of them don’t have anything in at all.


Hope some one can help.


Thanks in advance. Forgot to mention I’m technophobic so simple explanations please. Xx

iPad Pro

Posted on Apr 29, 2023 2:56 AM

Reply
1 reply

Apr 30, 2023 1:13 PM in response to AngieC1969

Hello AngieC1969,


To help us get a better understanding of the issue, we’d like to ask a few questions.


1. Are you using the Apple Mail app with that account, or are you using another app?

2. It seems like certain emails are missing, correct? If so, are the missing emails from certain contacts or senders only?


The above details will help us plan how to proceed.


If you are using the Mail app, please also check out this link, which will guide you through how to check if the emails were deleted, and if so, how to recover them: Delete and recover emails in Mail on iPad


Recover a deleted email
1. Tap the Sidebar button in the upper-left corner to view your mailboxes, then tap the Collapsed button next to the email account.
2. Tap the Trash button, then tap the email you want to recover.
3. Tap the Move button, then select a mailbox to move the email to.
Tip: To see deleted emails across all your accounts, tap Mailboxes at the top left, tap Edit at the top of the list, then select the All Trash mailbox.


Thanks!

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Hotmail Account Problems

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