I have my sons MacBook. He passed away 2 years don’t know his password. How do I reset it.

Follow these instructions: How to request access to a deceased family member's Apple account - Apple Support.

Most likely, you will need to reset the password using your son's Apple ID. Apple does not retain any record of any passwords anywhere, but you may be able to access his Apple ID and subsequently use it to erase that Mac — whose contents are protected by his login password.

Thank you for that delightful story.

Everyone who contacts Apple Support has some kind of problem to fix, so they are usually annoyed, impatient and impolite to begin with. It takes extraordinary patience to overcome those challenges, even before tackling the technical support questions that arise. Apple representatives are chosen for their ability to convey that knowledge effectively, with empathy and kindness, and I'm heartened to hear that PaTricia from Georgia exemplified that ideal.

A sincere expression of gratitude is more valuable to people like her above all else. Compensation and benefits can only go so far toward motivating people like her to continue doing what most people think of as only a job, so I hope your gracious comment finds its way to her.

Apple might send you an email asking for feedback about your contact with PaTricia. They don't do it in all cases, but look for one in your email.