Hi, Whenever I am on a call, after 2 or 3 minutes my speaker automatically turns on and in a second the call ends. This happens on every single Call and I am not able to talk to anyone for more than 2 minutes. Please help. I removed my screen guard and also reset my network settings but nothing works.
iPhone 11
What happens when you answer the call on the speaker phone and not put the iPhone to your face? Does the call continue normally then? If it does, then the issue may be with the proximity sensor on our iPhone that senses your face when you put the iPhone to your ear. This sensor turns off the touch screen so that other buttons do not get activated while you are on the phone. If this is the case, then (1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
What happens when you answer the call on the speaker phone and not put the iPhone to your face? Does the call continue normally then? If it does, then the issue may be with the proximity sensor on our iPhone that senses your face when you put the iPhone to your ear. This sensor turns off the touch screen so that other buttons do not get activated while you are on the phone. If this is the case, then (1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Speaker automatically turning on and Call ending.
