Hey Hiker118,
Welcome to Apple Support Communities. The information below may help.
If you haven't already, restart the devices. It refreshes the iPhone's software and has resolved some software related issues. For steps, click here: Restart your iPhone.
If you continue to experience the issue, make sure the iPhone is up-to-date. Software updates installs fixes as well as new features and security updates if available. To check and update, follow the steps below or from the article: Update your iPhone or iPad.
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do
Take care.