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Help i can’t change my Appstore country because i have credit balance less then 1$ that I can’t spend on any item

Help i can’t change my Appstore country because i have credit balance less then 1$ that I can’t spend on any item

Posted on Apr 30, 2023 8:48 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2023 9:05 AM

i have credit balance less then 1$


Contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<


If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)



2 replies
Question marked as Top-ranking reply

Apr 30, 2023 9:05 AM in response to Sahilkadya

i have credit balance less then 1$


Contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<


If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)



Apr 30, 2023 2:05 PM in response to Sahilkadya

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. Apple provides multiple ways for you to do this, but only mentions one in the main support article for changing countries. This is the second method below. In the interest of full disclosure I will include another two. The 'spend balance' method used to be in Apple's support article but was removed. Nothing has changed in regard to using this method. Apple just stopped including it. The third method below is included in a different official Apple Support article. Although it is in an official Apple document, you will not find it as a method mentioned in the documentation about changing countries. It may only work under special circumstances but may be worth investigating for some.


Read this support article for information about requirements for changing your Apple ID country or region --> Change your Apple ID country or region - Apple Support . In this article (and from Check your Apple Account balance - Apple Support referred to in the article) Apple outlines ways to remove account balance:


+ "Spend any balance remaining on your Apple ID"

If you then find your store credit is less than the cost of a single item and you still have a valid payment method for your old country such as a credit card, you can use the payment method to make up the difference in the cost of an item ( How apps, content, and subscriptions from Apple are billed - Apple Support ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.


+ "If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple removes your balance and keeps it.


+ "Check your Apple Account balance" refers you to Check your Apple Account balance - Apple Support

Note the sections "If you have an Apple Account balance that you can't use", and "If you plan to delete your Apple ID or change your country or region"


Help i can’t change my Appstore country because i have credit balance less then 1$ that I can’t spend on any item

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