Hi, my wife’s iPad is getting full. In storage settings when we try to review and remove large message attachments, they come right back. iCloud storage for messages is turned off. Tried rebooting as soon as attachments cleared and they come back after the iPad restarts. Any suggestions ? I believe it’s a iPad Pro 12” running iOS 16.1. I’ve also only been able to update it using iTunes due to lack of storage
Howdy K8lynsdad,
It sounds like your wife’s iPad is having storage issues. We know how important having a working iPad is for your wife, and you’re in the right place to find a resolution.
We recommend you update your device to the latest iPadOS version. Then test to see if the issue has been resolved.
As with any update, it's always a good idea to create a backup beforehand: How to back up your iPhone, iPad, and iPod touch - Apple Support
Also, since her iPad storage is almost full, we recommend using a computer instead of updating wirelessly: Update iOS on iPhone - Apple Support
All the best!
Large message attachments won’t delete
