Side button

Why won’t my wallet come up when I push the side button?

iPhone 14 Pro Max, iOS 16

Posted on Apr 30, 2023 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 11:50 AM

Hey there Shoener21,


We understand you're not able to bring up Apple Wallet when pressing the side button. We'd be happy to provide information to help you troubleshoot this.


Start out by restarting your iPhone, since this may help resolve the issue:

Restart your iPhone - Apple Support


Also, make sure you're double clicking the side button to bring up the wallet:

Use Apple Pay for contactless payments on iPhone - Apple Support


Kind regards.

3 replies
Question marked as Top-ranking reply

May 2, 2023 11:50 AM in response to Shoener21

Hey there Shoener21,


We understand you're not able to bring up Apple Wallet when pressing the side button. We'd be happy to provide information to help you troubleshoot this.


Start out by restarting your iPhone, since this may help resolve the issue:

Restart your iPhone - Apple Support


Also, make sure you're double clicking the side button to bring up the wallet:

Use Apple Pay for contactless payments on iPhone - Apple Support


Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Side button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.