What’s the status of my request to access my mother icloud account

ivanfromwashington Said:

"What’s the status of my request to access my mother icloud account: I need to follow up on my request to access my deceased mother’s apple ID"

-------

Finding Out where Account Service Stands:

You need to Ask Apple Support, Directly: These are just user-to-user forums. No one here has access to your account info (and that is a good thing, BTW). As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know where this all stands.

Contacting Apple Support:

• Contact Us - Choose Locations
• Ask to speak with the Apple Store Staff
• Proceed from there as necessary

See the related article above.