NETserver.app

Thank you for your help. I believe I've solved this problem with the help of another computer savvy friend who advised me to perform the following:

"Go to Macintosh HD > Library > Printers > Brother > Utilities > Server"

The solution then required me to drag the entire Brother Server folder to trash. My Brother printer/scanner works fine after having done so, and the annoying alert is no longer popping up.

Hope this will help others who encounter this annoying NETserver alert.

Getting rid of it isn't as easy as you seem to assume! How can I/we get it thrown into trash? I can't even find it anywhere on my MacBook Pro. Not in the App folder, not in Spotlight, not anywhere. So how can I get rid of it?

smitty33 wrote:

Okay, but that doesn't answer the questions about what it does or whether it's safe to use. Since upgrading to Sonoma, I've been getting the following alert:

https://discussions.apple.com/content/attachment/b04e641d-e023-42a4-8ee3-4d4e93ca1ca1

I've always clicked "Don't Allow," and it goes away, until next time. How can I get rid of it permanently?

I don’t expect anybody responding here works for Brother, so we can’t answer “safe to use” questions.

If your Brother printer supports AirPrint, you can remove the add-on printer and scanner software.

If your printer does not support AirPrint, then check for driver and firmware updates, and—if the messages persist on the most current driver versions—you can certainly choose to discuss this app and this prompt with Brother technical support. (I’d probably ask them about improving that message, too.)

I do have this Brother printer software installed, as one of the Brother printers I deal with lacks AirPrint support.

Among other mentions at Brother:

… https://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=mfc5440cn_all&faqid=faq00002495_002

… https://www.brother.com.au/en/contents/top-faqs/faq-unable-to-scan-from-mac-os

It seems Brither might be reworking this design, based on the search results for NETserver at the Brother website.

Okay, but that doesn't answer the questions about what it does or whether it's safe to use. Since upgrading to Sonoma, I've been getting the following alert:

I've always clicked "Don't Allow," and it goes away, until next time. How can I get rid of it permanently?

If it is in fact part of Brother Printer driver software, then we DO know where it came from.

In that case, I defer to MrHoffan's advice above.

annafrommanly, I believe a satisfactory answer to your question will be found in the discussion below. (I had the same question, and finally got it resolved by deleting the Brother printer server folder. See discussion above or below.)

NETserver app is usually part of the Brother printer (scanner) support software.

Unless you deliberately downloaded authorized and installed NETserver deliberately, the only thing you want is for it to go to the Trash.

The person that did to trash the netserver folder, THANK YOU