iPad air 5 keeps restarting after battery drains during update

Hi I have an iPad Air 5, during an update of iPad os my battery drained and the iPad went off. Ever since , the iPad keeps restarting I tried restoring it to the latest iPad os . After the process completes the iPad just keeps restarting

iPad Air, iPadOS 16

Posted on May 1, 2023 6:11 AM

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Posted on May 1, 2023 6:32 AM

It is strongly recommended that you keep your iPad connected to its Power Adapter while performing a system software update. If your iPad battery failed during the update process, your iPad may now be unusable.


You would be best advised to seek assistance at the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where, if possible, the technicians will be able to help with recovery:

Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

May 1, 2023 6:32 AM in response to Helin777

It is strongly recommended that you keep your iPad connected to its Power Adapter while performing a system software update. If your iPad battery failed during the update process, your iPad may now be unusable.


You would be best advised to seek assistance at the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where, if possible, the technicians will be able to help with recovery:

Genius Bar Reservation and Apple Support Options - Apple


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iPad air 5 keeps restarting after battery drains during update

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