I have a subscription, but when I press "Play" nothing happens. What's going on?

Hi bthvn32,

Have you tried restarting your iPhone? This can resolve minor software issues. You can also try connecting your phone to a different network (Wi-Fi or cellular) to see if you get a different result. Additionally you'll want to make sure your device is up-to-date whenever possible:

"Update your iPhone or iPad wirelessly:

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install."

You can take a look at the full resource here: Update your iPhone or iPad - Apple Support

If things persist you can reach out for additional support here: Get Support

Take care.

Hey bthvn32,

Thanks for the update and we’re happy to hear the issue’s been resolved! Feel free to reach back out if you have any further questions or issues with an Apple device or service.

Have an excellent day!