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I have tried over and over again to delete this spectrum out of home Wi-Fi profile. I can’t. I’ve redownloaded and deleted it. I’ve factory reset my iPhone. I still can’t seem to delete it. It always comes back. It didn’t used to be on there. I’ve added it and now can’t figure how to remove it permanently.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 16
I have lived this purgatory too, maybe you have the same experience: I'm driving down the road jamming to some tunes on Spotify or Apple Music, or listening to a podcast, and then all of a sudden, the music stops for 3 seconds and then sometimes restarts, or sometimes doesn't. Or it speeds up and glitches. It happens at the same exact spot every single time I drive by. I deduced that my phone was connecting to one of the thousands of Spectrum "hot spots" that are automatically enabled on every consumer wifi router they rent to their customers, unless the customer is savvy enough to turn it off. Of course driving down the road, the connection only lasts a few seconds, and then my phone has to switch back from wifi to cell data - which doesn't happen nearly as seamlessly as perhaps it should This first started happening when I made the horrible mistake of installing the Spectrum profile on my phone. I have long since deleted the profile, and even replaced my phone, but this glitching still kept happening many times a day. I had literally reached the point of verbally cussing Spectrum every time it happened. I came today to research this issue once again, hoping to find an answer. Well, I didn't, but then a light bulb went off.. The profile is long gone --- but what about the WiFi network?? I then discovered that when you click on the Edit button of your WiFi page in settings, you can see ALL the "known networks" your phone will try to connect to without asking. And this list had once-used networks on that I have not connected to in literally 10 years or more, every hotel, coffee shop, everything -- including some for Comcast and Spectrum! Needless to say, I deleted ALL of those networks from my "known network" list, and although I didn't see any way to delete the "managed networks" in the list on the bottom of the same WiFi page, I did de-select "Auto Join" for all of them. And now, finally, after seriously considering switching to an Android phone just to make this nightmare stop... I can jam out to my tunes, or listen to my podcasts, while driving in my car uninterrupted by glitches and pauses! Thank you Lord! I don't really see a benefit for me from ever using the Spectrum hotspot.. on the rare occasion I was near one and stationary, the throughput was about equal to a dial-up modem from 1993. I will say the one enhancement that could make this all work together for someone who might benefit from it would be a simple ability to make the phone wait a short while, maybe 15 or 30 seconds?, before attempting to join a wifi network from cell data as an option for "known networks" so that as you drive by, it doesn't try to connect you, but if you are stationary, it will. Since this whole Spectrum hotspot thing is fundamentally just a way for Spectrum to save money on data usage by moving traffic to their cable network rather than having to pay to Verizon for network data usage, I'm fine with it not working at all on my end.
I have lived this purgatory too, maybe you have the same experience: I'm driving down the road jamming to some tunes on Spotify or Apple Music, or listening to a podcast, and then all of a sudden, the music stops for 3 seconds and then sometimes restarts, or sometimes doesn't. Or it speeds up and glitches. It happens at the same exact spot every single time I drive by. I deduced that my phone was connecting to one of the thousands of Spectrum "hot spots" that are automatically enabled on every consumer wifi router they rent to their customers, unless the customer is savvy enough to turn it off. Of course driving down the road, the connection only lasts a few seconds, and then my phone has to switch back from wifi to cell data - which doesn't happen nearly as seamlessly as perhaps it should This first started happening when I made the horrible mistake of installing the Spectrum profile on my phone. I have long since deleted the profile, and even replaced my phone, but this glitching still kept happening many times a day. I had literally reached the point of verbally cussing Spectrum every time it happened. I came today to research this issue once again, hoping to find an answer. Well, I didn't, but then a light bulb went off.. The profile is long gone --- but what about the WiFi network?? I then discovered that when you click on the Edit button of your WiFi page in settings, you can see ALL the "known networks" your phone will try to connect to without asking. And this list had once-used networks on that I have not connected to in literally 10 years or more, every hotel, coffee shop, everything -- including some for Comcast and Spectrum! Needless to say, I deleted ALL of those networks from my "known network" list, and although I didn't see any way to delete the "managed networks" in the list on the bottom of the same WiFi page, I did de-select "Auto Join" for all of them. And now, finally, after seriously considering switching to an Android phone just to make this nightmare stop... I can jam out to my tunes, or listen to my podcasts, while driving in my car uninterrupted by glitches and pauses! Thank you Lord! I don't really see a benefit for me from ever using the Spectrum hotspot.. on the rare occasion I was near one and stationary, the throughput was about equal to a dial-up modem from 1993. I will say the one enhancement that could make this all work together for someone who might benefit from it would be a simple ability to make the phone wait a short while, maybe 15 or 30 seconds?, before attempting to join a wifi network from cell data as an option for "known networks" so that as you drive by, it doesn't try to connect you, but if you are stationary, it will. Since this whole Spectrum hotspot thing is fundamentally just a way for Spectrum to save money on data usage by moving traffic to their cable network rather than having to pay to Verizon for network data usage, I'm fine with it not working at all on my end.
To delete a Spectrum WiFi profile from an iPhone 13 pro, you can follow these steps:
Once you've completed these steps, your iPhone 13 Pro will no longer remember or automatically connect to the Spectrum WiFi network.
You said "I’ve redownloaded and deleted it." Probably you meant the App. Contact --> https://www.spectrum.net/support
Probably you did this?
Opened the My Spectrum app and signed in. Selected the person icon at the top right of your screen. Under the Settings section, selected Install WiFi Profile. Follow ...
Installing the Secure Profile for Spectrum WiFi
I’ve had this exact problem for a few years. I deleted the spectrum profile before and would still have this issue. I always considered it being my Alexa app using my location since my CarPlay connection would always drop or lag around the same location which was close to my apartment before I moved to this house. I would have different automations running and geolocation used. I just decided to delete those old saved wifi networks and hope this works next time I pass by (it’s by a shopping center so it could def be trying to connect to a spectrum network).
This is a issue with spectrum wifi, at their store they have a passpoint where any phone with Spectrum Mobile or bought a phone with the provider. You cannot remove it but you can cancel out the auto-join. I hope this helps out.
How can I permanently delete Spectrum Wi-Fi profile on my iPhone?
