Rejection of payment information

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Level 1

4 points

Rejection of payment information

My payment information in iPhone 7 settings was suddenly rejected in March but an adviser had experienced problem and solution was to install latest update. The problem has occurred again but no updates available and but senior adviser this time said that, after following all ‘protocols’ she could not help. The problem is not with my card or bank. As a result, I am about to loose iCloud storage. Anyone know how to resolve.

iPhone 7, iOS 15

Posted on May 2, 2023 12:44 AM

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Answer 1

SravanKrA

Level 10

443,444 points

May 2, 2023 12:47 AM in response to lynnis144

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...

Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

Know it here --> If your payment method is declined in the App Store or iTunes ...

Check the following

The payment method that you are adding is of the same country as that of App Store Country on your iPhone
You have a valid payment plan debit/credit card from an authorised bank from the same country
Payment methods that you can use with your Apple ID - Apple Support
Learn more about family purchases and payments.
Please check if your Debit/Credit card is valid internationally

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Rejection of payment information

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