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My phone is not responding

Hello, my phone is iphone xs max. first my battery was drained. after that i charged it then the phone still not charging. i already used different cords to recharge the phone. but still the phone is not responding. what sould i do? my phone didn't fall and also don't get in the water. hope you can help me.

iPhone XS Max, iOS 16

Posted on May 2, 2023 1:51 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 2:24 AM

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

May 2, 2023 2:24 AM in response to shielarobles

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


My phone is not responding

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