Evoucher not working on my ITUNE?

purchase an Evoucher but is not working on my ITUNE

Posted on May 2, 2023 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 6:10 PM

Hey there isaacandrew2,


We'd like to help by learning more about what's happening, along with ruling out some possible causes:


  1. You mentioned purchasing an 'Evoucher', but we don't know what that means. If you meant you purchased an Apple Gift Card, but there's an issue when you try redeeming it, what exactly is occurring when you try?
  2. If this is in fact an Apple Gift Card you're trying to redeem, this link shows what to do next regarding this issue: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card


Cheers!

1 reply
Question marked as Top-ranking reply

May 4, 2023 6:10 PM in response to isaacandrew2

Hey there isaacandrew2,


We'd like to help by learning more about what's happening, along with ruling out some possible causes:


  1. You mentioned purchasing an 'Evoucher', but we don't know what that means. If you meant you purchased an Apple Gift Card, but there's an issue when you try redeeming it, what exactly is occurring when you try?
  2. If this is in fact an Apple Gift Card you're trying to redeem, this link shows what to do next regarding this issue: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Evoucher not working on my ITUNE?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.