Not running well

I dis backup an older iMac to this 2015. Now with Monterrey it is slow and shuts down in odd manners on its own

iMac 21.5″, 12.6

Posted on May 2, 2023 6:44 AM

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Question marked as Top-ranking reply

Posted on May 2, 2023 9:36 AM

Hello, perhaps we can help...


We need to see what all is running, a report from this will not display any personal info...


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...



17 replies
Question marked as Top-ranking reply

May 2, 2023 9:36 AM in response to askgonzo

Hello, perhaps we can help...


We need to see what all is running, a report from this will not display any personal info...


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...



May 2, 2023 11:24 AM in response to BDAqua

EtreCheckPro version: 6.8.1 (68024)

Report generated: 2023-05-02 13:33:59

Download EtreCheckPro from https://etrecheck.com

Runtime: 10:15


Performance: Below Average


Problem: Computer is restarting


Major Issues:

    Anything that appears on this list needs immediate attention. 


    Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

    Hard drive too slow - The hard drive in this computer is too slow.

    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Clean up - There are orphan files that could be removed.

    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.

    System modifications - There are a large number of system modifications running in the background.

    Kernel extensions present - This computer has kernel extensions that may not work in the future.


Hardware Information:

    iMac (21.5-inch, Late 2015)

    iMac Model: iMac16,1

    1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core

    8 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 4 GB DDR3 1867 

        BANK 1/DIMM0 - 4 GB DDR3 1867 


Video Information:

    Intel HD Graphics 6000 - VRAM: 1536 MB

        iMac 1920 x 1080


Drives:

    disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)

    Internal SATA 3 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 1000.00 GB

            disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)

                disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 192.59 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 542 MB used)

                disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used)

                disk1s5 (APFS) [APFS Container] (Shared - 15.41 GB used)

                    disk1s5s1 - G***o (APFS) [APFS Snapshot] (Shared - 15.41 GB used)

                disk1s8 - Update (APFS) (Shared - 4 MB used)


Mounted Volumes:

    disk1s1 - Macintosh HD - Data [APFS Virtual drive]

        1000.00 GB (Shared - 192.59 GB used, 803.52 GB available, 784.75 GB free)

        APFS

        Mount point: /System/Volumes/Data

        Encrypted


    disk1s2 - Preboot [APFS Preboot]

        1000.00 GB (Shared - 542 MB used, 784.75 GB free)

        APFS

        Mount point: /System/Volumes/Preboot


    disk1s4 - VM [APFS VM]

        1000.00 GB (Shared - 5.37 GB used, 784.75 GB free)

        APFS

        Mount point: /System/Volumes/VM


    disk1s5s1 - G***o [APFS Snapshot]

        1000.00 GB (Shared - 15.41 GB used, 803.52 GB available, 784.75 GB free)

        APFS

        Mount point: /

        Read-only: Yes


    disk1s8 - Update

        1000.00 GB (Shared - 4 MB used, 784.75 GB free)

        APFS

        Mount point: /System/Volumes/Update


Network:

    Interface en1: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en0: Ethernet

    Interface en5: iPhone

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge


System Software:

    macOS Monterey 12.6.5 (21G531) 

    Time since boot: About 2 days


Notifications:

    EtreCheckPro-2.app

        one notification


Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple and Malwarebytes


Unsigned Files:

    Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

    Plugin: /Library/Internet Plug-Ins/npAVX.plugin

    Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

    Plugin: /Library/Internet Plug-Ins/Scorch.plugin

    Plugin: /Library/Internet Plug-Ins/DFusionWebPlugin.plugin

    Plugin: /Library/Internet Plug-Ins/Musicnotes.plugin

    Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin

    Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin


    Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane

    Preference Pane: /Library/PreferencePanes/OSXFUSE.prefPane






May 2, 2023 11:42 AM in response to askgonzo

Okay, the first thing to do is to back your computer ASAP. Please do this before anything else!!!!


I suspect the HD in the computer is failing. The reason I think this is your report indicates:


Hard drive too slow - The hard drive in this computer is too slow."


After you have done a backup, then download the free version of DriveDX. Then run it and if ANY errors appear that simply confirms my hunch the HD is failing.


At that point, your options are to take it to an independent Apple Authorized Service Provider to have the HD replaced. I don't recommend that considering the computer is 8 years old and the repair would cost more than the computer is worth. I would recommend replacing the computer with a new 24" iMac or consider one of the many other models of Macs available that may suit your needs and budget.



May 2, 2023 4:23 PM in response to askgonzo

Big chunks of the EtreCheck repot failed to post. Use the Additional Text tool for the entire report and Please do not select the text before pasting.


This is a root cause of slowness:


Hardware Information:

    iMac (21.5-inch, Late 2015)

    iMac Model: iMac16,1

    1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core

    8 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 4 GB DDR3 1867 

        BANK 1/DIMM0 - 4 GB DDR3 1867 


You have the crippled educational/institutional iMac marketed to bulk buyers needing a cheaper price. It has a slow 1.6ghz two-core laptop-class processor; the regular consumer entry-level iMac 4K had a proper 4-core desktop-class processor running at minumum at 3.1 ghz. The difference in benchmarks scores is staggering:



That is not fixable but other options may let you use the computer longer.


We'll have to see the rest of the report with drive scores to make further recommendations that do not include "get a new computer."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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