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YOUR URGENT SUPPORT IS NEEDED (PHONE LOCKED)

My device is locked and it says I phone Unavailable and i can't access any of my data

this happened because the screen was broken and not functioning properly which lead to the password being entered incorrectly several times due to the screen issue

The phone had crucial data that i need to access urgently.

Taking mind: I have another apple Device which is connected on the same icloud account

iPhone XS, iOS 15

Posted on May 2, 2023 9:27 AM

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Question marked as Top-ranking reply

Posted on May 2, 2023 9:29 AM

Hello,


It appears you may have a disabled mobile device or forgotten device passcode. Refer to this support article for various methods that you can use to resolve this. Which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



2 replies
Question marked as Top-ranking reply

May 2, 2023 9:29 AM in response to SarahBrisha

Hello,


It appears you may have a disabled mobile device or forgotten device passcode. Refer to this support article for various methods that you can use to resolve this. Which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



YOUR URGENT SUPPORT IS NEEDED (PHONE LOCKED)

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