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I watch Apple TV though Roku and it does not resume my episode when I get back into the app? Up next just starts the episode over from the beginning

Posted on May 2, 2023 11:29 AM

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Posted on May 2, 2023 12:52 PM

Possibly there is something off about your account that this information isn’t stored.

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Question marked as Top-ranking reply

May 2, 2023 12:52 PM in response to tammie022869

Possibly there is something off about your account that this information isn’t stored.

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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