My watch won’t hold a charge and the face won’t go off. It stays on all the time
My watch won’t hold a charge and the face won’t shut off. It’s on all the time
Apple Watch SE, watchOS 9
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User profile for user:
dawngreg08
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Community Specialist
Hello mardi290,
The article you came from it the best resource for help with charging your watch.
If your Apple Watch won't charge or it won't turn on - Apple Support
Get help if your Apple Watch won't charge
If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips:
* Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
* Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
* If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
* Completely remove any plastic wrap from both sides of the charger.
For help with the face of the match always on it sounds like you might have that feature for your watch face to be visible all the time. To disable it follow the steps in the article below.
Use the Always On feature with your Apple Watch - Apple Support
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!