Apple CarPlay GPS wrong location issue

Hello,

 


I bought a car with CarPlay functionality (RAV4 limited 2023). I am using it with an iPhone 13 pro under IOS16.4.1a (latest OS to date). CarPlay works except for navigation apps. When I use either Waze, Google maps or Apple maps, the location gets switched between the actual current location and somewhere 20-30 meters from the car. Therefore the GPS guidance doesn't work since the actual location is incorrect.

 

GPS apps on the iPhone works fine when not connected with CarPlay in this car. GPS navigation system from the car works fine when the phone is not connected.

 

I tried to start GPS apps first before connecting it to the car. It usually works for a few minutes (1-5 minutes) then the location is again off by 20-30 meters. I tried to start the GPS apps after I connect the phone to the car and I get the same result.


If I disconnect the phone, the car and iPhone GPS give me correct location. If I reconnect them, both give me the wrong location. When the car is not moving, the wrong location remains at the same spot even after I

disconnect/reconnect the phone. So it's not giving a random location. It's off by 20-30 meters.

Has anyone ever seen anything similar?

iPhone 13 Pro

Posted on May 2, 2023 4:40 PM

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Question marked as Best answer

I had the same issue with mine and there is a fix. You have to reset the 3D calibration settings on your head unit. It immediately fixes the problem, but it will start doing it again after a couple of days. At least you can use your gps until they find a permanent solution! Hope this helps!

Posted on Aug 22, 2023 8:00 AM

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92 replies

Oct 16, 2023 4:55 PM in response to sealclas

I have had the exact same problem. It seems to work fine locally, but we were on a 5-1/2 hr road trip and the GPS just went off and on. It’s pretty scary when you are on a major highway with cars going 80 MPH and you’re missing exits because the GPS is not working. Apple needs to do something about it. I brought my car back to my dealership and they ran diagnostics on it, but said it was fine and that it’s an “Apple Car Play” problem.

Oct 16, 2023 5:33 PM in response to Letthecatin

Yeah, I guess you might be completely up to date then. In which case you might have this problem until their next software update ☹️. With wired systems you can usually work around the issue by disconnecting your phone from the car when the nav screws up (and continuing on your phone which should now show the correct position). But I don't know how difficult it is to disconnect on the move with wireless systems.

Oct 16, 2023 6:40 PM in response to Letthecatin

Yes it absolutely needs to be fixed. I checked to see if Android Auto users were having the same issue, which of course they were. However at the end of this thread I was interested to see an Android Auto team member say:

A software update has been released to fix this issue with GPS. Please reach out to the car dealership for the updates.

So it looks like Android were able to work with the car manufacturer and get a fix out. One can only assume Apple is doing the same. Although it is worth noting that this Android fix still took well over a year to arrive.

Apple CarPlay GPS wrong location issue

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