I can’t open my face id
My phone fell in the toilet for a second got it out immediately and stuck it in a bag of rice. Still not working
iPhone 11 Pro Max, iOS 16
My phone fell in the toilet for a second got it out immediately and stuck it in a bag of rice. Still not working
iPhone 11 Pro Max, iOS 16
Your iPhone has sustained liquid (water) damage. It sounds like the Face ID module has been affected and possibly
other areas as well.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Your iPhone has sustained liquid (water) damage. It sounds like the Face ID module has been affected and possibly
other areas as well.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
I can’t open my face id